Targeted and pitched at the right pace and level for an RSL
My fears that the training would be very private sector focussed were completely unfounded. I would certainly recommend the training to anyone dealing with shared ownership and social tenancies.
Your discussions on how you could meet our needs were very constructive and you were very open about what you could offer us. The training was pitched at the right pace and level for us as an RSL.
Cary tailored the training whilst retaining that golden thread of imparting knowledge
We had the opportunity at the start of the day to say what we wanted to achieve and to raise any concerns. And we could ask questions at any point during the day. Cary was very welcoming, really friendly, and made everyone feel at ease.
The course was delivered in manageable chunks, so that we didn’t suffer from information overload
The walk around the flats was great. It was vital to physically go through and do the handover in situ. There is so much to remember– the chronology and timing and the order in which the information was given – was just right. The pace was very good.
From organising to delivering, your communication was brilliant
The information you gave, particularly around what was available and what your courses offered, how to go about getting that information and even just how to book courses, was very clear.
Even down to how you named your staff, advising who would do what and when. I felt very reassured. You knew what you were doing. It was a very positive experience, even down to the way you reminded us. The friendly chivvies were really professional.
‘We needed that’
My immediate reaction was ‘We needed that’, and the feedback from the team was ‘We should have had that a year or even two years ago.’ They are keen for any follow-ups and we’ll be doing more with In-house in the future.
To anyone hesitating, I would say ‘Go for it’. You are never going to learn otherwise.
Dan French, Area Services Manager
'My immediate reaction was, We needed that’
Find further client testimonials below
Contact Us Today
Call: 01793 848455
For some of us, to plumb the depths of the human mind and to dissect what people are really thinking is incredibly rewarding. For others, like those who work in marketing or research, who are trying to work out what their customers think of them, it can be a thorn in their side.Read >
Ask about our Sleep Soundly Guarantee
Are you worrying about choosing the right agency? Losing sleep as a result? We offer a no obligation Sleep Soundly Guarantee. If we don’t deliver what we promise you don’t pay.
In-house Research and Training Ltd, 24 Borough Fields, Royal Wootton Bassett, Wilts, SN4 7AX
Registered Office: Suite J, First Floor, Market House Business Centre, 2 Marlborough Road, Swindon, Wilts, SN3 1QY | Company No. 03537670. Tel: 01793 848455