In-house Research and Training Ltd
24 Borough Fields, Wootton Bassett, Wilts, SN4 7AX
www.inhouse.uk.net | info@inhouse.uk.net | 01793 848455
Learning that Works
We’re proud to say that of the 9,000+ people who have attended our training courses, 99.4% of them would recommend us.
Our Customer Service Training focuses on the Attitudes, Behaviours and Communication skills you need to deliver a great customer experience, Dealing with Customers offers practical advise for any customer situation, whilst our Dealing with Difficult Situations course will help you cope with even the most difficult customers. Customer RE-focus is especially useful if you want to kick-start or revive a customer service initiative.
We have Sales Training courses to suit all levels from beginner to advanced and a special course “Selling in a Challenging Market” for tough market conditions.
In housing, our Demonstration and Handover Training are legendary. We’ve trained thousands of sales and construction staff to better understand and present the features and benefits of the homes they are building and selling.
As a member of the Institute of Customer Service we can also offer ICS accredited training courses.
Courses from In-house
Customer Service
- Customer Service ABC
- Dealing with Customers
- Dealing with Difficult Situations
- Listening Skills Workshop
- Assertiveness Workshop
- Customer Re-focus
- ICS First Impressions
Selling Skills
Home Demonstration
Home Handover
