In-house Research and Training Ltd

24 Borough Fields, Wootton Bassett, Wilts, SN4 7AX

www.inhouse.uk.net | info@inhouse.uk.net | 01793 848455

Courses from In-house

Customer Service

• Customer Service ABC
• Dealing with Difficult Situations
• Listening Skills Workshop
• Assertiveness Workshop
• Customer Re-focus

Selling Skills

• Basic Selling Skills
• Advanced Selling Skills
• Selling in a Challenging Market

Home Demonstration

• Beginners
• Intermediate
• Advanced
• Refresher

Home Handover

• Memorable Handovers

"'We have been using In-house Training for over 4 years.  The New Home Tour and Customer Service Training provided by In House is targeted at those who interface with the external customer. Since the training programme began, staff have found that their levels of professionalism and self confidence have risen greatly.  Our customers have responded very well to having their new homes demonstrated.  It has also created a healthy  competitive spirit amongst our site teams'.  Barratt Homes

“A well-structured course, which was tailored to the individuals attending and their level of experience. It was a real eye-opener, re-focused the team and gave them new inspiration and confidence to take on the challenges of the volatile market”

“Sometimes even experts’ need another expert to point the back on the right track, which the “Selling in a difficult market”-course, definitely did for my team. The course provided a good basis for professional discussion and a forum to exchange ideas and experiences.”  Strongvox

Training Testimonials

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