Mystery Shopping

A powerful motivational tool

We believe that used correctly, Mystery Shopping is a powerful motivational tool. It can quickly identifying areas needing further development or training.

Reportable

But to be of real use, you need Mystery Shopping feedback fast.

Our telephone mystery shop reports can be with you within minutes of the call taking place.

This means you can quickly praise your best employees and mentor those who need developing.

Useable

Designed from the outset to produce action points not lengthy reports, our Mystery Shopping can produce emailed call sheets within minutes.

And when we present the final results, as with all our research, we will leave you with simple charts and tables (not padded ‘door-stop’ reports) - making it easy for you to identify your trends, strengths and weaknesses.

Expandable

Whether it be telephone, face to face or video mystery shopping our network covers the country.

“A powerful motivational tool”

Designed from the outset to produce action points not lengthy reports, our Mystery Shopping can produce emailed call sheets within minutes.