Taking part in the academy training gave me a flavour of how In-house works…
… and it was then great to see what happens with our data and listen to a call being made to one of our customers. I got to see In-house in action and the guys making the calls were very professional, really efficient and, most importantly, impartial. The written surveys we receive are open to interpretation, but after listening to the call I was more sympathetic to the customer. It was really useful and one of my favourite parts of the day.
I couldn’t get anywhere with the online reporting system before
I was pleasantly surprised at how user friendly it is. No matter what you select you can always start again by going back to the home page. You can search different filters to get the information you need very easily, I was shown different ways of extracting results and the visual formats were very useful to see. I like how simple it is to drill down results and identify reasons why scores are impacted.
The practical test I passed was the most valuable part of the training
It was a great way to assess how much information I had absorbed and understood. I can now confidently work the online reporting system and extract the information I need.
I would definitely recommend the In-house Academy training
The team at In-house is great and it was a pleasure to finally meet them. I found them to be very professional and very efficient. Everyone had a part to play and I would absolutely recommend the academy training to anyone. I feel privileged to become the first ever graduate of the ‘In-house Academy’.
Sarah Orpe, Completions and After Sales Manager
"They basically did everything for us"
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For some of us, to plumb the depths of the human mind and to dissect what people are really thinking is incredibly rewarding. For others, like those who work in marketing or research, who are trying to work out what their customers think of them, it can be a thorn in their side.Read >
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In-house Research and Training Ltd, 24 Borough Fields, Royal Wootton Bassett, Wilts, SN4 7AX
Registered Office: Suite J, First Floor, Market House Business Centre, 2 Marlborough Road, Swindon, Wilts, SN3 1QY | Company No. 03537670. Tel: 01793 848455