We wanted to find out what our customers thought about us and where we were positioned in the market but needed a quick turnaround...
...and we have found In-house to be very good at meeting tough deadlines. On each of the projects they have carried out for us over the past 12 months we’ve asked them to turn something around quite rapidly and we have been impressed at how quickly and efficiently they have got things moving.
Valuable and accurate data that’s easy to understand
In-house present us with valuable and accurate data that’s easy to understand. We can easily pull out trends from the results; it’s not as though we have to pick our way through it ourselves. It’s good to understand the strengths and weaknesses of the company and our positioning in the market, and from the results we can determine the best messages to go out to the market place to strike a chord with our customers.
In-house are personable and efficient with an understanding of our business needs
I have already recommended In-house to our sister company. They are very efficient, personable and good to work with, particularly Malcolm because he’s got a real understanding of the business needs. Malcolm was very quick to take on board where we’re coming from and I know it’s sometimes difficult to combine business objectives with research objectives. The results have given us a real understanding of what our customers think of us and we’re using that information intelligently to structure our marketing campaigns.
Victoria Cox, E-Business Manager
"Valuable and accurate data that’s easy to understand"
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For some of us, to plumb the depths of the human mind and to dissect what people are really thinking is incredibly rewarding. For others, like those who work in marketing or research, who are trying to work out what their customers think of them, it can be a thorn in their side.Read >
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In-house Research and Training Ltd, 24 Borough Fields, Royal Wootton Bassett, Wilts, SN4 7AX
Registered Office: Suite J, First Floor, Market House Business Centre, 2 Marlborough Road, Swindon, Wilts, SN3 1QY | Company No. 03537670. Tel: 01793 848455