I don't like training sessions where you just sit back and you're talked to or talked at …
…but Cary's style of training is very interactive and she doesn't just stand up and talk, she gets everyone involved, and that's a really good way to learn. Also, we weren't rushed, there was time to ask questions and go over anything we weren't sure of.
In-house really understand the business that we’re in
Bringing an outside agency in to carry out training can be an issue but that isn't the case with In-house because they really understand the business that we're in and the way we work.
The training has delivered a consistency to our demonstrations
I was also concerned that we didn't have consistency throughout the business as to how we were demonstrating our properties; and that was causing problems, but now we all have the same understanding and we'll be able to use what we have learned and have consistency in our demonstrations which is a real benefit.
I would definitely recommend
I would definitely recommend In-house's training because it's exactly what the business needs and I would be happy to go back on the course myself when I wanted a refresher.
Anne Wicklow, formerly Area Sales Director
Bovis Homes Central
The biggest concern I had about the demonstration/handover training was the expense, in case we didn't learn anything new from it...
...but I needn't have worried because the training was well worth it and the important thing is we gained knowledge that we didn't have before and we can take that away and install it in our teams.
Our customers will benefit
The training will benefit the company and ultimately the customers because we'll be able to carry out quality demonstrations and handovers for them.
Cary made the course fun and hands-on which is important because I feel you learn more from that than just sitting and listening.
I would recommend In-house
I would recommend In-house; the training was very good. They obviously know the product and know what they're doing. They take the time to answer your questions and before they leave they make sure you've got a full understanding. Cary also provided us with further ideas that we could take away to expand on.
Roger Bebbington, Associate Director Customer Care
Bovis Homes, Central Region
"Gets everyone involved, and that's a really good way to learn"
"The training will benefit the company"
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For some of us, to plumb the depths of the human mind and to dissect what people are really thinking is incredibly rewarding. For others, like those who work in marketing or research, who are trying to work out what their customers think of them, it can be a thorn in their side.Read >
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In-house Research and Training Ltd, 24 Borough Fields, Royal Wootton Bassett, Wilts, SN4 7AX
Registered Office: Suite J, First Floor, Market House Business Centre, 2 Marlborough Road, Swindon, Wilts, SN3 1QY | Company No. 03537670. Tel: 01793 848455