In-house Research and Training Ltd

24 Borough Fields, Wootton Bassett, Wilts, SN4 7AX

www.inhouse.uk.net | info@inhouse.uk.net | 01793 848455

Engaging with Customers

Think like a customer. Feel like a customer

We’re passionate about your customer experience and through market research, customer satisfaction surveys, employee surveys, mystery shopping, training courses and consulting, we help you measure it, understand it and develop it.  

Our work has been recognised by the Institute of Customer Service. The UK’s leading authority on customer service

We undertake Market Research, Customer Satisfaction Surveys, Employee Surveys and Mystery Shopping via web, panel, email, post, telephone, face to face and focus group as appropriate.  We deliver quality results... Fast!

Our Training Courses cover Customer Service, Selling,  Dealing with Difficult Situations, Home Demonstration and Handover. We’ve trained 9,000 people and have a 99.4% recommend rate.

Our Consultancy services develop and measure your customer experience processes.